The basics
What does "your own ERP or CRM" actually mean?
A system built around how your business runs: customers, orders, inventory, calls and numbers in one place, with AI doing the repetitive work. No per-seat licenses and no huge upfront project; you pay month to month.
Does it work for a small business?
Yes. You can start with just content and ads (Starter) or with the sales agent (Growth), and add your own system when you need it. See examples by type of business.
Do you work in English and Spanish?
Yes. Your agent, content and ads can run in one language or both, depending on your customers. The agent replies in whatever language the customer writes in.
Will it look like my brand or like generic software?
Like your brand: your colors, fonts, logo and voice. See three examples or try it in the demo.
Which AI do you use?
We work with models like Claude (by Anthropic) and OpenAI's models, and pick the right one for each task. We are not partners with or endorsed by those companies; we use their services like any other customer.
How it works
Do I need to be technical?
No. We set up and run everything. You give us access to your accounts, tell us how you sell and approve how the agent talks. See what you do and what we do.
How long until it's up and running?
Before we start, we agree in writing on what will be live by day 30: the agent, the ads and the dashboard, depending on your package.
I already use another CRM, Shopify, a chatbot or an agency. Do I have to switch everything?
No. We connect what you already use. If something works for you, it stays; we only change what's costing you sales or time. We go over it together in the audit.
Will the AI agent sound like a robot?
We train it on your prices, hours, FAQs and the way you talk. It identifies itself as a virtual assistant, and when a conversation needs a person, it hands it to your team.
What if the AI gives a wrong answer?
The agent only answers with information you approved. If it doesn't know something, it says so and hands the conversation to your team instead of making things up.
Can I see it working before I pay?
Yes. The interactive demo needs no sign-up: you chat as a customer with sample businesses and watch the system fill in. If you're a creator, we edit 3 sample clips for free.
Do you use AI-generated actors?
Yes, as hooks in some ads. They are always labeled as AI, and we never present them as real customers or testimonials.
Pricing and contract
Why does it cost that much?
Because it replaces several things you'd pay for separately: someone to answer messages, a chatbot, a CRM, content and someone to run your ads. Run the numbers here.
What does setup include? Can I pay it in installments?
We set up your accounts, agent and system, and train it on your business information, from $1,500 one time.
Are there hidden fees?
No. You pay the monthly package, the one-time setup and, if you run ads, your Meta ad spend, billed directly to you. Plus taxes where applicable. Everything is in writing in your proposal before we start.
Is ad spend included?
No. You pay Meta directly, in your name. Your proposal includes a recommended budget for your business and city.
Is there a minimum contract?
Do you guarantee sales?
We don't guarantee a sales number. No honest agency can. What we do guarantee is the 30-day plan: if we don't deliver what we agreed on, we keep working at no cost until we do.
Data, ownership and support
Do I own the system? What happens if I leave?
Your accounts, ads, data and content are always yours.
What happens to my data and my customers' data?
We never sell your data. We use AI models through their APIs, and under those providers' terms, they don't train their models on that data by default.
Who supports me?
Our team, in English or Spanish.
Do you have clients using it already?
We don't publish client case studies yet, and we won't make up testimonials. What we show you runs every day in our own brand, GUFFO. See how.